General

https://desi-store.in (hereinafter referred to as ‘Website’) is operated by Difinity (hereinafter referred to as ‘Company’ or ‘We’ or ‘Our’ or ‘Us’), a company duly incorporated under the provisions of the Companies Act, 2013.

By using the Website, you agree to abide by these Terms & Conditions along with the applicable policies, including any amendments/modifications made by the Company at its sole discretion.

For the purpose of these Terms, ‘User’ refers to any natural or legal person who agrees to become a buyer on the Website by providing necessary information and completing registration.

The Company may update these Terms & Conditions at any time without notice. It is your responsibility to regularly check the Website for updates.

Products & Services

The Website is an online platform that facilitates the sale of wellness, health-related products, food items, and related services (hereinafter referred to as ‘Products & Services’). The purchase and use of Products & Services are subject to these Terms & Conditions.

The Company reserves the right to modify, discontinue, or update the Products & Services at any time.

Eligibility to Use

The Website is available only to persons who can legally enter into contracts under the Indian Contract Act, 1872.

Users under the age of 18 may use the Website through their legal guardian.

The Company reserves the right to refuse access to any User at its discretion.

User Account & Security

Users may need to create an account to access certain services.

You are responsible for maintaining the confidentiality of your account details.

The Company is not liable for unauthorized account access.

Pricing & Payment

Prices of Products & Services are subject to change without prior notice.

Payments can be made using available payment options at checkout.

The Company reserves the right to cancel orders due to pricing errors or fraudulent activities.

Cancellations, Returns & Refunds

Orders can be canceled before they are shipped.

Returns are not accepted, except in cases of incorrect, damaged, or expired products.

Refunds (if applicable) will be processed within 5-7 business days.

For more details, refer to our Cancellation & Refund Policy.

User Obligations

By using the Website, you agree not to:

Violate any applicable laws and regulations.

Misuse the Website for fraudulent purposes.

Interfere with the security of the Website.

The Company reserves the right to terminate access to any User who violates these obligations.

Intellectual Property

All content on the Website, including text, graphics, and logos, is owned by or licensed to the Company.

Users may not copy, distribute, or use content without prior written permission.

Limitation of Liability

The Company provides the Website and Products on an ‘as-is’ basis without warranties.

The Company is not liable for any direct, indirect, or incidental damages arising from the use of the Website.

Governing Law & Dispute Resolution

These Terms & Conditions are governed by Indian law.

Any disputes shall be subject to the exclusive jurisdiction of the courts in Mumbai, India.

Contact Us

For any queries regarding these Terms & Conditions, contact us via WhatsApp at +917400331506 or email at desistore@gmail.com.